CCS adapting to COVID-19 realities to support Canadians during and after the pandemic
Talk to an information specialist
During the COVID-19 outbreak, we remain available online and by phone to answer your questions about cancer and help with any concerns you may have about COVID-19.
- Live Chat with an information specialist.
- Call us toll-free at 1-888-939-3333 (TTY 1-866-786-3934).
- Email us through our contact form.
For questions about cancer and work, especially during COVID-19, visit www.cancerandwork.ca.
If you have stopped working because of COVID-19, the Canada Emergency Response Benefit (CERB) may provide you with temporary income support. You may also qualify for other nationwide or regional financial support programs.
Cancer can be difficult to understand and coping can be stressful. It can help to talk to someone you can trust to give you current, reliable information. Our Cancer Information Service is a national, toll-free helpline available to cancer patients, caregivers, families and friends, the general public and healthcare professionals. We’ll take all the time you need to answer your questions and give you information about:
- cancer treatment and side effects
- clinical trials
- coping with cancer
- emotional support services
- prevention
- help in the community
- complementary therapies
Our service is available Monday to Friday in English and French. For other languages, we can access an interpreter service.
The Cancer Information Helpline is a member of the International Cancer Information Service Group (ICISG).
Referrals by a healthcare provider
If your patient or their caregiver would like more information about cancer or services in their community, complete and submit a healthcare provider referral.
The personal information collected on the referral form will only be used to contact the individual regarding our services.
*This campaign has been made possible through financial support from Health Canada through the Canadian Partnership Against Cancer.
What’s the lifetime risk of getting cancer?
The latest Canadian Cancer Statistics report shows about half of Canadians are expected to be diagnosed with cancer in their lifetime.
