CCS is actively monitoring and responding to the recommendations of the Public Health Agency of Canada regarding coronavirus disease (COVID-19).
Talk to an information specialist
During the COVID-19 outbreak, we remain available online and by phone to answer your questions about cancer and help with any concerns you may have about COVID-19.
- Live Chat with an information specialist.
- Call us toll-free at 1-888-939-3333 (TTY 1-866-786-3934).
- Email us through our contact form.
For questions about cancer and work, especially during COVID-19, visit www.cancerandwork.ca.
If you have stopped working because of COVID-19, the Canada Emergency Response Benefit (CERB) may provide you with temporary income support. You may also qualify for other nationwide or regional financial support programs.
- cancer treatment and side effects
- clinical trials
- coping with cancer
- emotional support services
- help in the community
- complementary therapies
Our service is available Monday to Friday in English and French. For other languages, we can access an interpreter service.
The Cancer Information Helpline is a member of the International Cancer Information Service Group (ICISG).
Referrals by a healthcare provider
If your patient or their caregiver would like more information about cancer or services in their community, complete and submit a healthcare provider referral.
The personal information collected on the referral form will only be used to contact the individual regarding our services.
*This campaign has been made possible through financial support from Health Canada through the Canadian Partnership Against Cancer.