Canadian Cancer Society’s high service quality recognized by the Conseil québécois d’agrément

20 April 2018

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Montreal, April 19, 2 018 — The Canadian Cancer Society (CCS) is very proud to announce that it has received the Conseil québécois d’agrément (CQA)’s Engagement qualité (quality commitment) certification.

The CQA uses an evaluation process similar to the ISO standard for companies. Its Engagement qualité certification confirms that the CCS applies daily organizational bases and structures to ensure rigorous management, as well as high quality service and security standards. With an overall rating of 92%, this certification is a huge recognition of the CCS’s first-rate programs.

“When Quebecers see the Engagement qualité seal, they know they are supporting or being supported by an organization with recognized services, delivered by a dedicated and competent staff,” explains Suzanne Dubois, Executive Director of the CCS – Quebec. “Healthcare professionals who refer their patients to us can do so with peace of mind, knowing that our practices are exemplary.”

In its evaluation report, the CQA highlighted some of the CCS’s strengths:

• The respectful and empathetic relationships it has built with Quebecers.

• The commitment and involvement shown by CCS staff and volunteers in delivering services.

• A diversified offer that meets the needs of people living with cancer.

• Secure, high-calibre facilities and equipment, and welcoming locations.

• Rigorous quality controls.

• Rigorous financial management.

“The Engagement qualité stamp says that the CCS is committed to maintaining high standards of excellence, a distinction resulting from the heartfelt work of our volunteers and employees. We’re very proud to be one of the first organizations to be recognized in this way by the CQA,” adds Ms Dubois.

De gauche à droite : André Beaulieu, Director, French communication; Marie-Hélène Provost, Senior Manager, Human Resources; Suzanne Dubois, Executive Director; Marie-Anne Bracco, Agrement Director, Conseil québécois d'agrément; Sylvie Poissant, Director, Programs and Politics; Nathalie Parent, projet manager, Programs and Politics ans Denis Lalonde, Director, Development and Operations.

About the Canadian Cancer Society















With the support of 300,000 donors annually and 30,000 volunteers, the Canadian Cancer Society (CCS) is the Quebec cancer organization with the greatest potential to save more lives. Over two million Quebecers turn to us for help each and every year. The money raised by the CCS helps:

• Prevent more cancers and demand laws that protect public health
• Fund more research projects
• Support more people living with cancer

Visit cancer.ca or call us at 1 888 939-3333.

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Information:

Lauriane Ayivi

Coordinator, Communications and Public Relations

Canadian Cancer Society

lauriane.ayivi@quebec.cancer.ca - 514 255-5151, Ext. 22417