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Privacy policy
The Canadian Cancer Society (CCS) is committed to protecting the privacy and security of personal information under its control. This policy applies to all personal information collected, used or disclosed by the CCS with respect to donors, fundraisers, event participants, individuals who use the services of CCS, volunteers and staff.
In an effort to maintain appropriate standards of care in managing personal information, CCS commits to the following ten principles, as outlined in the Canadian Standards Association’s Model Code for the Protection of Personal Information (CAN/CSA-Q830-96) and that comply with provincial and federal legislation:
- Accountability
- Identifying purposes
- Consent
- Limiting collection
- Limiting use, disclosure and retention
- Accuracy
- Safeguards
- Openness
- Individual access
- Challenging compliance
This policy is subject to change due to changes in organizational practices or legal and regulatory requirements. We encourage you to periodically check our website for updates to this policy.
Definition of personal information
Personal information is any information recorded in any form that identifies or can identify an individual, other than an individual’s business contact information. Thus, personal information includes your name, gender, address, phone number, date of birth, credit card details or other financial information, health information, donation amounts and dates, volunteer information such as availability and areas of interest, history of involvement with CCS, and information required to maintain an employment relationship with CCS.
Personal information does not include anonymous or aggregate information that cannot be tracked back to you personally.
Website practices
Senior Privacy Officer contact information
If you have any questions about this policy, CCS’s privacy practices, please contact us. Please note that we cannot guarantee the security of email communications over the internet.
Toll-free: 1-888-939-3333
Phone number: 416-488-5400 x 2257
For any change of address or requests to remove your contact information from our database, please contact our Donor Care team by email
How can you stop cancer before it starts?

Discover how 16 factors affect your cancer risk and how you can take action with our interactive tool – It’s My Life! Presented in partnership with Desjardins.