The Society shares your personal information only with employees and/or volunteers who require such information to establish, manage and maintain our relationship with you. We may also disclose your personal information to third party service providers whom we engage with to mail our fundraising material, process your donation, or answer your inquiry. These third party providers only have access to personal information that is needed to perform the related function and may not use it for any other purpose. All information is treated as highly confidential and safeguarded for protection.
Online donations
When you choose to make an online donation through the
Canadian Cancer Society website, we may request the following information:
1. Contact information: first and last name, street address, city, province or state, postal or zip code, country, telephone number, e-mail address and other contact information.
This information is used to process your donation and your tax receipt.
2. Credit card information: for donations to any province, we process standard credit card information (card number, card type and expiration date) via a secure, 128-bit encrypted Secure Sockets Layer (SSL) session. SSL is the proven standard for secure web transactions.
This information is only used to process the payment of your donation. We do not store credit card information.
3. In Memoriam and In Honour contributions: in the case of memorial contributions and honour contributions, a personalized acknowledgement letter is sent to a designated recipient, usually the family member of the deceased or the honouree. Therefore, we will request the name, address, city, province or state, postal or zip code, and country for your designated acknowledgement letter recipient.
This information is only used for the purpose of sending the acknowledgement letter.
Volunteer information forms
Potential volunteers who submit application forms are assured of confidentiality. Your information will not be shared with any other organization. When you choose to submit a volunteer information/application form, we may request the following information:
1. Contact information: first and last name, street address, city, province or state, postal or zip code, country, telephone number, e-mail address and other contact information.
This information is used to process your volunteer application.
2. Personal information: information about your particular areas of interest and your personal references.
This information is used to process your volunteer application.
Relay For Life and Dragon Boat online registration
When you choose to register for the
Canadian Cancer Society Relay For Life or Dragon Boat Festival through our website, we may request the following information:
1. Participant registration information: includes name, address and other contact information, including e-mail address and the particular event location you’ve registered for.
This information is used to process your registration and to contact you shortly after your registration to provide additional information you will need for the event.
2. Volunteer registration information: includes name, address and other contact information, including e-mail address, the particular event location you’ve registered for and the volunteer areas you are interested in.
This information is used only to help us process your application and find the role that is right for you.
3. Pledge information: includes name, address and other contact information for the person making the donation by pledging a participant, as well as information required to process a tax receipt.
This information is used to process your donation and provide your receipt. The specific participant that you pledge will also be provided with your name and the amount of your pledge.
4. Luminary information: includes name, address and other contact information for the person purchasing the luminary or luminaries. When you purchase a luminary, you also have the option of providing the name and a personalized message that will appear on the luminary bag.
This information is used only for the purpose of creating the message labels for the luminary.
5. Survivors’ Victory Lap registration: includes name, address and other contact information, including e-mail address, as well as the particular event location you’ve registered for. Cancer survivors are invited to walk the first lap of the Relay For Life to celebrate their survivorship. Survivors’ names are announced at the event.
Your personal information is used only for the purpose of announcing your name, but only if you are comfortable with this. This is optional. You are not required to provide this information, and if you prefer not to have your name announced, simply check the box to indicate this. We respect your privacy. The information is not used in any other way, and will never be shared with any other organization.
6. Personal account information: in order to use our online registration application, you will need to provide your e-mail address and a password. This information will remain confidential.
Your personal account information will provide you will access to information about your personal registration details as well as information about your pledge status. Your password is stored in our database and you may change it at any time by logging into your account.
7. Invitations: Participants who have registered online have the option through our online registration application, to send e-mail to family, friends and co-workers to invite them to join a team or pledge them for the event. In this case, you are asked to provide e-mail addresses for your contacts.
This information is used only for the purpose of sending the e-mail invitations. We do not store these e-mail addresses.
8. Credit card information: we process standard credit card information (card number, card type and expiration date) via a secure, 128-bit encrypted Secure Sockets Layer (SSL) session. SSL is the proven standard for secure web transactions.
This information is used to process your financial transaction only and is not stored.
Please note that if you are making an online donation or signing up for our online fundraising tools, your personal information, excluding credit card numbers, will be stored in the United States and will be subjected to United States law.
E-mail inquiries
Our website contains several e-mail links that allow web visitors to easily send an e-mail inquiry or feedback to the
Canadian Cancer Society. Examples include e-mail inquiries to the Society’s Cancer Information Service, to the webmaster, or to specific staff. When you use the e-mail links, your e-mail address and the subject of your inquiry are provided to the Society.
We only use this information to respond to your inquiries and track the service we provide. This information helps us improve our website, provide more relevant information to our site visitors and update our site as need be.