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Privacy policy

At the Canadian Cancer Society (the “Society”), we recognize the importance of privacy and are committed to maintaining the accuracy, confidentiality and security of your personal information. This privacy policy describes the personal information that the Society collects, how we manage that information and the circumstances under which we may disclose that information.

The Society’s privacy policy is based upon the Canadian Centre for Philanthropy’s Ethical Fundraising and Financial Accountability Code, the Canadian Standards Association’s Model Code as well as the requirements of applicable privacy legislation. As this policy is subject to change due to legal and regulatory requirements, we encourage you to periodically check our website.

 

What is personal information?

Personal information is any information about an identifiable individual, other than an individual’s business title or business contact information. Personal information (e.g. name, address, age, credit card information, banking information) does not include information that cannot be associated with or tracked back to a specific individual. Information that is publicly available, such as a telephone book listing, is also not considered to be personal information.

What information does the Society collect?

(1) Personally identifying information

The Society only collects personally identifying information about donors, clients, volunteers and event participants for fundraising, public education and advocacy purposes, program and service delivery, as well as to establish, maintain and manage our relationship with you.

Your provision of personal information to the Society means that you agree and consent that we may collect, use and disclose your personal information in accordance with this privacy policy. If you do not agree with these terms, please do not provide any personal information to the Society. Failure to provide your personal information to the Society may prevent us from offering you the services and/or programs you have requested. We will discuss the impacts of withdrawal of consent with you at that time.

The information the Society collects is the minimum amount we need to demonstrate and maintain a service, volunteer, participant, donor or program relationship with you. This includes:

  • contact and identification information, such as your name, address, telephone number and e-mail address

     

  • donation information such as date of gift, amount of gift, the campaign you contributed to, name of spouse or partner if it was a joint gift

     

  • financial information such as your payment methods and preferences, billing and banking information (credit card number and expiry date or chequing account transit numbers, in order to process your donation); for online financial transactions such as donations and event registrations, we process standard credit card information (card number, card type and expiration date) via a secure, 128-bit encrypted Secure Sockets Layer (SSL) session. SSL is the proven standard for secure web transactions.
  • other personal information used for purposes that a reasonable person would consider appropriate in the circumstances (e.g. if you have demonstrated an interest in participating in fundraising events, such as Relay For Life, we may send you information regarding other fundraising programs and services)

Some of the donation information the Society collects is needed in order to satisfy the requirements of the Canada Revenue Agency (CRA) (e.g. income tax receipts). There are also circumstances where the use and/or disclosure of personal information is justified or permitted without consent. These circumstances may include:

  • where required by law or by order or requirement of a court, administrative agency or other governmental tribunal
  • where the Society believes, upon reasonable grounds, that it is necessary to protect the rights, privacy, safety or property of an identifiable person or group
  • where the information is public

The Society generally collects your personal information directly from you and only with your consent. In addition, the Society will not collect or use personal information about you from a third party without your express consent. The Society will usually obtain your consent at the time that we collect your personal information. If the purpose for using your personal information changes from the time since such consent was obtained, the Society will advise you of this purpose before such use or disclosure.

(2) Website generated information: “cookies” on cancer.ca

A cookie is a small amount of data that is transferred to your browser by a web server and can only be read by the website that gave it to you. It functions as your identification card. It is not a program and cannot be executed as code or deliver viruses.

Cookies can also customize the site to your particular interests or store your personal information – like passwords or user IDs. If a site ever greets you with your name, chances are it’s using a cookie to do so.

Most browsers are initially set to accept cookies. You can set your browser to notify you when you receive a cookie – this gives you the chance to decide whether to accept it or not. To learn more about cookies and how to change your settings, please use the help function in your browser. The alerts will be quite frequent, however, and may eventually become annoying.

In order to improve our site on an ongoing basis, we use cookies to track your visit. The Society does not report on individual user sessions. The Canadian Cancer Society also uses cookies to provide users with certain features (for example, customized delivery of information based on your choice of language and your preferred province/territory) available on our website.

You can use the Canadian Cancer Society website without cookies, but you may have to re-enter information each time you visit.


How does the Society use your personal information?

As explained above, the Society uses your personal information for fundraising, to process donations, to respond to requests for services and information, and to keep you informed about Society activities.

When does the Society disclose your personal information?

We share personal information only with employees and /or volunteers who require such information to provide service to you by filling in an online form, making a donation, registering as a volunteer or participant in an event, or requesting materials. You do not need to give personal information to receive information from this site. We do not share any personal information we collect about our donors, volunteers or clients with any other organization and we never rent or sell lists of any type.

Accuracy of information

The Society aims to ensure that any personal information provided is accurate, complete and current as required for the purposes for which the information is used.

Retention of personal information

The Society keeps personal information only as long as it is required for the reasons it was collected. The length of time we retain information varies, depending on the program, service or event and the nature of the information, for example we generally keep financial information for 6 years, in accordance with CRA rules and regulations. The retention period may extend beyond your relationship with us. When your personal information is no longer required for Society purposes, the information is either physically destroyed or deleted.

Links to other websites from cancer.ca

The Society provides links to other websites which the Society believes may be of interest to you. As the Society has no control over the content of any of these websites, these links may be updated or deleted as the Society deems appropriate. Please be aware that the Society is not responsible for the privacy practices of other websites that we link to. We encourage you to read the privacy statements of each and every website that requests personal information from you.

Inquiries and requests for access

If you have any questions about this privacy policy, or would like to access your personal information, please contact:

Canadian Cancer Society
Newfoundland and Labrador Division
PO Box 8921
St. John’s, NL  A1B 3R9
Tel.:  (709) 753-6520
Fax:  (709) 753-9314
E-mail:  ccs@nl.cancer.ca

If you are not happy with the way that the Society has handled your inquiry, or have a concern about the Society’s privacy practices that you feel we have not addressed satisfactorily, you can contact the Privacy Commissioner of Canada at:

112 Kent Street
Ottawa, Ontario
K1A 1H3

Tel: 1 800 282-1376
Fax: (613) 947-6850

Individuals accessing this policy who reside in B.C., Alberta or Quebec should check with their local Society office concerning